Privacy Policy

At X100RANK Computers, we take your privacy as seriously as we take your hardware performance. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our repair and maintenance services.

1. Information We Collect

We only collect information that is necessary to provide you with elite tech services. This includes:

  • Personal Identifiers: Name, email address, and phone number provided via our contact or booking forms.

  • Device Data: Model, serial number, and technical specifications of the hardware you submit for repair.

  • Service History: Details of the repairs, upgrades, and maintenance we have performed for you.

2. How We Use Your Data

Your information is used strictly to:

  • Provide accurate diagnostic reports and service quotes.

  • Update you on the status of your “Rank-Up” or repair mission.

  • Manage corporate maintenance contracts and billing.

  • Improve our website and service offerings based on client feedback.

3. Data Security & Integrity

We implement industry-standard security measures to protect your data from unauthorized access.

  • No Data Mining: We never access, copy, or share the personal files (photos, documents, etc.) on your hard drives or SSDs unless explicitly required for a Data Recovery service authorized by you.

  • Third-Party Sharing: We do not sell or rent your personal information. We only share data with third parties when necessary to complete a service (e.g., shipping a device) or if required by Ghanaian law.

4. Your Rights

You have the right to request a copy of the personal data we hold about you, or to request that we update or delete your information from our records at any time.

5. Contact Us

If you have any questions regarding this policy or how your tech data is handled, please contact our data privacy lead at: